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Privacy & Cookie

During the processing of personal data, Proshore conforms to the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:

  • clearly specify our purposes before we process personal data, by using this privacy statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first, ask for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • respect your right to access, correct, or delete your personal data held by us.

Proshore is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our online service proshore.eu. We recommend that you read it carefully.

If you have any questions regarding the processing of personal data, you can find the contact details of Proshore BV at the end of this privacy statement.

Sending newsletters

We may issue a newsletter to inform those interested in news, tips, and information about our products and services. Your e-mail address is automatically added to the list of subscribers.

For this purpose, we use your name and address details, phone number, email address, and IP address. We do this based on your consent. We store this information until you cancel your subscription.

You may sign out to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.

Contact form

You can use our contact form to ask questions or make any request.

For this purpose, we use your name and address details, phone number, email address, IP address, the message you wish to send to us, company, and title or role. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response.

Promotion

Other than the advertisements on the website, we can inform you about new products or services:

  • by e-mail
  • per phone

You can object at all times against any promotional communication. Every e-mail contains a cancellation link. You can also inform us when we call you as well as inform us through your account. Further, you can indicate it through the platform.

Providing data to third parties

Except for the parties necessary to deliver the aforementioned services, we do not under any circumstance provide your data to other companies or organizations, unless we are required to do so by law (for example, when the police demand access to personal data in case of a suspected crime).

Statistics

We keep statistics on the use of our online service, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.

Cookies

Our online service makes use of cookies. Cookies are small files in which we can store information so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.

The first time you visit our online service, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.

You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

Security

Proshore operates a closed platform exclusively for investors and portfolio companies. We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility for the security of your data. We renew our security measures to ensure the safe storage of personal data and keep track of what might go wrong.

Changes to this privacy statement

We reserve the right to modify this statement. We recommend that you consult this statement regularly so that you remain informed of any changes.

Inspection and modification of your data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify, or delete your personal data.

You have the following rights:

  • Right of access: you have the right to see what kind of personal data we processed about you;
  • Right of rectification: you have the right to rectify any personal data we have processed about you if this information is (partially) wrong;
  • Right to complain: you have the right to file a complaint against the processing of your personal data by us or against direct marketing;
  • Right to be forgotten: you can file a request with us to remove any personal data we have processed of you;
  • Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
  • Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.

If you exercise any of the rights mentioned above, we might ask you to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.

We will usually respond to your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.

Complaints

If you want to file a complaint about our use of personal data, please send an email with the details of your complaint to hello@proshore.eu. We will look into and respond to any complaint we receive.

If you think that we are not helping you in the right way, you have the right to file a complaint with the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details

Proshore BV
Eindhoven
hello@proshore.eu