Understand how to leverage the potential of offshore QA teams. Read the guide and make the most out of your QA team based offshore.
Quality assurance can’t be an afterthought if you truly want to build a team to match the current software development needs. Yet, it has become too costly and challenging to maintain quality at scale. This is where Offshore QA Teams offer a compelling solution.
Big companies worldwide have successfully leveraged offshore testing services to scale their testing capabilities while optimizing costs.
If you also want to build and manage such a team, this guide is for you. In this article, you will understand everything a decision-maker needs to know about offshore qa teams and tips to manage them.
An offshore QA team consists of dedicated quality assurance professionals working remotely. These specialists handle comprehensive software testing – from manual and automation testing to performance and security assessments.
The team operates from locations like India, Nepal, or Eastern Europe, where skilled talent is abundant and operating costs are significantly lower.
Let’s clear it out first: building a compelling business case for offshore QA isn’t just about cost reduction – it’s about creating sustainable competitive advantages.
Here are a few reasons why companies are turning to offshore facilities for their testing:
Cost optimization
The most immediate benefit is significant cost savings. You will need to pay about $80,000 – $150,000 for an experienced QA engineer in the US or Western Europe. However, you can get the equivalent talent in offshore locations like Nepal at around 40-60% less.
And this is not about cutting corners, it’s about accessing skilled professionals in regions where operating costs are lower.
Strategic resource allocation
Moving your testing offshore frees your budget to invest in the talent required for core business functions like product innovation, market expansion, and customer experience.
Round-the-clock testing coverage
Offshore teams offer the advantage of extended testing hours due to time zone differences.
This creates a wider or even a 24/7 testing cycle – significantly reducing your time-to-market.
Scalability and flexibility
Based on your product lifecycle, the demand for testing can fluctuate. Thus, offshore QA teams provide the flexibility to scale testing capabilities up or down quickly.
ROI beyond cost savings
The true ROI of offshore QA extends beyond direct savings:
As with other aspects of offshore development, managing an offshore QA team can be challenging.
Below are a few challenges you should know beforehand, along with a few tried and tested strategies to overcome them.
Challenge
Language differences, cultural nuances, and asynchronous communication can multiply misunderstandings – leading to testing delays and quality issues.
Similarly, time zone gaps can stretch feedback loops, making quick issue resolution challenging.
Tip
Challenge
Offshore QA teams can struggle to understand product context, business rules, and user expectations deeply enough to test effectively – resulting in missed edge cases and irrelevant test scenarios.
Tip
Create comprehensive onboarding programs, including
Challenge
Different testing backgrounds and methodologies can lead to inconsistent testing approaches.
Tip
Develop and document clear testing standards, including
Challenge
The Offshore QA team can feel isolated from the main development team, leading to reduced collaboration, missed requirements, and delayed bug fixes.
Tip
Include offshore QA in sprint planning, daily standups, and retrospectives.
Challenge
Working with offshore teams means sharing sensitive data across international borders. This includes customer information, proprietary code, and business logic.
A single data breach could damage your company’s reputation and result in significant financial penalties.
Tip
Selecting the right offshore QA team model is crucial for long-term success. Let’s explore the main approaches and understand which one might work best for you.
Best for long-term projects with evolving requirements.
Think of it as having your own QA department, just located offshore. You get better control and flexibility while maintaining consistent team knowledge about your project.
Best for specific testing initiatives or product launches.
This offers more flexibility in terms of team composition and duration. You can bring specialized experts for major releases.
Best when you need to scale your existing team quickly.
You maintain a core dedicated QA team for ongoing testing needs while scaling up with additional resources during peak periods.
Remember, you should align your choice with your development capacity, release frequency, and quality objectives. Also, regularly assess and adjust your chosen model to ensure it continues to serve your quality assurance goals effectively.
Factors like local economic conditions, market maturity, and available talent pool influence the cost of offshore QA teams. Here are some typical hourly rates:
Nepal: $15 – $30
India: $20 – $35
Philippines: $20 – $35
Vietnam: $20 – $35
Bangladesh $20 – $35
Poland: $30 – $50
Ukraine: $30 – $50
Romania: $25 – $45
Hungary: $35 – $55
Belarus: $25 – $45
Brazil: $30 – $50
Argentina: $25 – $40
Peru: $25 – $40
Colombia: $30 – $45
Mexico: $25 – $40
*All figures are approximate and subject to change. For guidance purposes only.
To learn more, visit our article on offshore development rates by country.
With 15+ years of experience delivering QA excellence, we combine European standard working with competitive cost from Nepal-based engineering talent. Our unique advantages:
The main differences between onshore and offshore QA teams are:
Onshore QA teams
Offshore QA teams
Related article: Onshore vs offshore software development.
It’s important to consider factors beyond costs while selecting a destination for your testing team.
Here are the top countries that we think are the best for your business:
India: Known for its massive tech talent pool and mature IT industry.
Advantages
Disadvantages
Nepal: Emerging as a reliable development hub with strong technical talent.
Advantages
Disadvantages
Eastern Europe: Preferred for complex technical projects and European collaboration
Advantages
Disadvantages
Latin America: Ideal for US-based companies seeking nearshore options
Advantages
Disadvantages
Want to learn more about choosing the right region? Check out our detailed guide on the best offshore development countries.
We can help you get started in 15 minutes.